Proctored Exams

Complete Guide to Scheduling and Managing Florida Real Estate Exams

The Florida Department of Business and Professional Regulation (DBPR) oversees the examination process for real estate professionals in Florida. This comprehensive guide provides crucial information for candidates on scheduling exams, handling exam reviews, and understanding policies related to cancellations and rescheduling. It also covers the availability of exams at military bases.

Scheduling Your Real Estate Examination

How to Schedule Your Exam

Candidates seeking to take their Florida real estate exams can schedule their appointments through the following methods:

  • Online: Use the Pearson VUE website to choose your exam date and location.
  • Phone: Contact Pearson VUE customer service at 888-204-6289 for assistance with scheduling.

All Florida real estate exams must be taken at physical test centers. Remote or online testing is not available.

Important Information for Candidates

Before scheduling your exam, ensure that your Pearson VUE web account is up-to-date with your legal name as it appears on your government-issued ID. Accurate personal information is essential as it will be reflected on your exam documentation and any subsequent reports sent to your licensing agency. If you notice any errors in your personal details, contact Pearson VUE immediately for corrections.

Exam Reviews and Playback Policies

Understanding Exam Reviews

Exam reviews and playback functionalities are available only for exams taken at physical test centers. This feature is not applicable for online exams conducted via OnVUE.

Retake Policy: If you wish to retake the exam within 21 days of an exam review, you must contact Pearson VUE customer service to request an override. Note that if an override is granted, the comments from the exam review will not be subject to further review by DBPR’s Subject Matter Experts. For retakes scheduled outside the 21-day window, candidates can arrange this online.

Cancellation and Rescheduling Policies

Cancellation/Rescheduling Deadlines

To avoid penalties, candidates must cancel or reschedule their exam at least two full calendar days before the scheduled test date. The deadlines for different appointment days are as follows:

Appointment DayCancellation/Rescheduling Deadline
MondayFriday before, up to midnight
TuesdaySaturday before, up to midnight
WednesdaySunday before, up to midnight
ThursdayMonday before, up to midnight
FridayTuesday before, up to midnight
SaturdayWednesday before, up to midnight
SundayThursday before, up to midnight

Candidates can manage cancellations and rescheduling online (self-service) up to midnight, two full calendar days before their test date without incurring any penalties.

Customer Service Hours:

  • Monday–Friday: 7:00 a.m. – 10:00 p.m. CT
  • Saturday: 7:00 a.m. – 4:00 p.m. CT
  • Sunday: 9:00 a.m. – 3:00 p.m. CT
  • Closed: Local holidays

Testing at Military Bases

Availability and Scheduling

Pearson VUE offers the Florida real estate exams at select military bases worldwide. This arrangement supports military personnel and their families. To schedule an exam at a military base:

  • Domestic and Overseas Locations: Review the list of available installations.
  • Regional Specifics: For exams in Europe, select “Armed Forces, Europe & Other.” For the Pacific region, choose “Armed Forces Pacific.”

To schedule your exam, make your reservation online or contact Pearson VUE customer service at 888-204-6289.

Additional Resources and Downloads

To assist you further, several resources are available:

Conclusion

Navigating the examination process for Florida real estate licensure requires careful attention to scheduling, review policies, and adherence to cancellation and rescheduling deadlines. By following these guidelines and ensuring your personal information is accurate, you can streamline your path to becoming a licensed real estate professional in Florida.

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