Proctored Exams

Complete Guide to Scheduling Your Florida Department of Financial Services Insurance Exam

Introduction

For candidates aiming to become licensed insurance professionals in Florida, scheduling and preparing for the exam through the Florida Department of Financial Services (FL DFS) is a critical step. This comprehensive guide outlines the process for reserving your exam appointment, provides essential information about test centers—including those on military bases—and addresses important privacy and personal data considerations.

How to Schedule Your Exam

1. Registering for Your Exam

To schedule your Florida Department of Financial Services insurance exam, follow these steps:

  • Visit the FL DFS Website: Start by navigating to the Florida Department of Financial Services website for official updates and resources.
  • Create or Access Your Pearson VUE Account: Pearson VUE manages the scheduling for FL DFS exams. Create an account or log in using your legal name as it appears on your government-issued ID. Ensure all personal details are accurate to avoid issues with your exam documentation.

2. Choosing a Test Center

  • Physical Test Centers: Exams can be taken at designated Pearson VUE test centers. You can find a list of available test centers and check for seat availability by visiting the Pearson VUE test center locator.
  • Military Base Testing: Pearson VUE offers the convenience of taking exams at select military bases worldwide. To view available military testing locations and make reservations, visit the Military Test Center Locator. If you’re testing in EMEA (Europe, Middle East, Africa) or the Pacific, select the appropriate region from the menu.

3. Scheduling Your Appointment

  • Booking Process: Appointments can be made up to one calendar day in advance, depending on availability. Reservations can be completed online or by calling Pearson VUE customer service at 888-274-2020.
  • Cancellation and Rescheduling: If you need to cancel or reschedule your exam, you can do so through your Pearson VUE account or by contacting customer service.

Important Considerations

1. Privacy and Social Security Number Disclosure

  • Privacy Statement: According to the Privacy Act of 1974, your social security number (SSN) is required for identity verification, criminal background checks, and ensuring trustworthiness in the insurance business. Your SSN is confidential and exempt from public disclosure under Florida statutes and the state constitution.
  • Mandatory Disclosure: The collection of your SSN is mandated by law for purposes such as verifying identity and conducting background checks. It will not be used for purposes other than those stated.

2. Address and Personal Information Accuracy

  • Address Requirements: Ensure you provide a physical street address when registering. Post Office Boxes are not acceptable and may delay your examination data processing.
  • Name Verification: Double-check that your Pearson VUE account details match your legal name as shown on your government-issued ID. Any discrepancies should be corrected immediately to avoid issues with your exam documentation and licensing reports.

Exam Review and Playback

  • Availability: Exam reviews and playback options are only available for exams taken at physical test centers. For more information on how to request a review, refer to the Pearson VUE website or contact customer service.

Additional Resources

Conclusion

Properly scheduling your insurance exam with the Florida Department of Financial Services is essential for a smooth testing experience. By following this guide, ensuring accurate personal information, and understanding privacy considerations, you can efficiently manage your exam scheduling process. For any additional questions or issues, refer to the official resources provided or contact Pearson VUE customer service.

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