Proctored Exams

Comprehensive Guide to the Medi-Cal Peer Support Specialist Certification (PSSC) Exam

Introduction

The Medi-Cal Peer Support Specialist Certification (PSSC) Exam, administered by the California Mental Health Services Authority (CalMHSA), is a key credential for professionals seeking to advance in the field of mental health support. This guide provides detailed information on the exam process, including scheduling, preparation, and test-taking tips to help candidates achieve success.

Overview of the PSSC Exam

Exam Format and Duration

The PSSC Examination is a 2.5-hour test consisting of 120 multiple-choice questions. A 10-minute break is provided approximately halfway through the exam. The exam assesses candidates on 17 core competencies across eight critical areas:

  1. Administrative Responsibilities
  2. Behavioral Health Foundations
  3. Interpersonal Skills
  4. Recovery Support
  5. Advocacy
  6. Community Inclusion
  7. Resource Linkage
  8. Crisis Management

The test is administered by CalMHSA in collaboration with the Human Resources Research Organization (HumRRO) and Pearson VUE. Candidates may retake the exam up to three times within a 12-month period if necessary.

Examination Application and Scheduling Process

1. Verify Eligibility

Before applying, ensure you meet the eligibility requirements set by CalMHSA. Detailed criteria can be found on the CalMHSA website.

2. Application Submission

Submit your application and associated fees to CalMHSA. Upon approval, you will receive a 12-month window during which you can schedule and complete your exam.

3. Prepare for the Exam

Thorough preparation is crucial for success. Utilize study materials related to the core competencies and consider taking practice exams. Resources and preparation guides are available on the CalMHSA certification page.

4. Register for the Exam

  • Home or Office Testing: You can take the exam online from the comfort of your home or office using Pearson VUE’s OnVUE online proctoring system.
  • Scheduling: Appointments can be scheduled up to one calendar day before your desired test date, based on availability.

Examination Scheduling Information

Upon approval of your application, CalMHSA will issue an authorization to test via email. This email will contain a unique candidate ID necessary for exam registration. Ensure that your name on this authorization matches your government-issued ID. Any discrepancies should be corrected immediately to avoid issues on test day.

Exam Availability

The PSSC exam is available year-round. Appointments are subject to availability, and you may schedule your test up to one day in advance.

Testing from Home or Office

OnVUE Online Proctoring

  • Process: To take the exam online, select ‘Online at my home or office’ when choosing your test options. Learn more about OnVUE through the Pearson VUE OnVUE portal.
  • Requirements: Ensure your testing environment meets the specified requirements. Your computer and workspace should comply with OnVUE’s technical and environmental standards.
  • Proctoring: A live proctor will monitor your exam via your webcam to ensure a secure testing environment.

Preparation for Online Testing

  • Watch the Introductory Video: View the video “OnVUE Online Proctoring: What to Expect” for an overview of the online testing experience.
  • Review Policies: Familiarize yourself with the policies, ID requirements, exam rules, and FAQs provided by Pearson VUE.
  • System Test and Simulation: Run the system test and exam simulation to confirm that your setup is compatible with OnVUE’s requirements.

Additional Resources

Conclusion

Successfully obtaining the Medi-Cal Peer Support Specialist Certification involves careful preparation and adherence to the scheduling process. By ensuring your personal information is accurate, preparing thoroughly, and understanding the testing process, you can navigate the certification journey effectively. For any questions or further assistance, refer to the resources provided or contact CalMHSA or Pearson VUE directly.

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