AT&T Testing Guidelines: Essential Information and Procedures

Identification Requirements

When attending your AT&T test, you must present two forms of identification. These IDs are crucial for verifying your identity and ensuring a smooth testing process. Here’s what you need to know:

Accepted Forms of ID

1. Primary ID: Must include both a photo and a signature. Examples include:
   • Driver’s License
   • Passport
   • State/Country Identification Card
   • Military ID
2. Secondary ID: Must include a signature. Examples include:
   • Alien Registration Card (Green Card, Permanent Resident Visa)
   • School ID

Important: Ensure that the names on both IDs match exactly the name used during your registration.

Employee Testing Information

If you are a current AT&T employee, please note the following changes:

• Logon Update: The process has been updated. You will no longer use your ATTUID.
• New Requirement: Obtain a Candidate ID by calling 800-274-0605.

Navigating the Testing Process

Welcome to AT&T’s comprehensive testing site. Here, you can:

• Schedule Your Test: Choose a convenient time and date for your exam.
• Locate Test Information: Find all the details about your test, including requirements and format.
• Find a Test Center: Identify the nearest test center location.

Refer to the confirmation email you receive upon scheduling your test for specific directions to your chosen test center.

Frequently Asked Questions

1. What should I do if I need to reschedule my AT&T test?

• Answer: You can reschedule your test by contacting Pearson VUE directly through their website or customer service hotline. Ensure you do so well in advance to avoid any rescheduling fees or availability issues.

2. How do I cancel my AT&T test?

• Answer: To cancel your test, follow the instructions provided in your confirmation email or contact Pearson VUE. Note that cancellation fees may apply depending on the timing of your cancellation.

3. What if I had an emergency and couldn’t attend my test?

• Answer: Contact Pearson VUE and AT&T immediately to explain your situation. Documentation may be required to reschedule or make other arrangements.

4. What should I do if there are no test seats available?

• Answer: Check for alternative test centers or dates. If you continue to encounter issues, reach out to Pearson VUE for further assistance.

5. What if there is no Pearson VUE test location in my area?

• Answer: Contact AT&T’s testing support or Pearson VUE to explore options for remote testing or nearby testing centers.

6. What should I do if Pearson VUE hasn’t received my test authorization?

• Answer: Verify your authorization status by contacting Pearson VUE or AT&T’s support team. Ensure all necessary documentation and approvals are completed.

Additional Resources

• Interactive Scheduling Tool: Use our online scheduler to book your test effortlessly.
• Test Center Locator: Find the nearest test center using our interactive map.

For more detailed information and updates, please visit the AT&T Testing Information page or contact customer support.