Proctored Exams

Comprehensive Guide to Florida Department of Business and Professional Regulation Testing

Overview of Testing Procedures

The Florida Department of Business and Professional Regulation (DBPR) oversees a variety of professional licensing exams in Florida. To maintain the integrity and effectiveness of these exams, candidates are required to take their tests at designated physical test centers. This guide offers detailed information on scheduling, rescheduling, and cancellation policies, and includes insights into test centers located at military bases.

Scheduling Your Examination

How to Schedule an Exam

Candidates can schedule their DBPR exams through two main channels:

  1. Online: Visit the Pearson VUE website to select your test date and location.
  2. Phone: Contact Pearson VUE customer service at 888-204-6230 for assistance.

Important Note: All DBPR candidates must take their exams at physical test centers. Exams are not available online or via remote testing.

Military Base Testing

Pearson VUE facilitates DBPR examinations at select military bases worldwide. This service is especially beneficial for military personnel and their families. To schedule your exam at a military base:

  • Domestic and Overseas Locations: Access the list of available military installations by geographic region.
  • Regional Specifics: For exams in Europe, select “Armed Forces, Europe & Other,” and for the Pacific region, choose “Armed Forces Pacific.”

Ensuring Accurate Information

Account Verification

Before scheduling your exam, ensure that your Pearson VUE web account reflects your legal name as it appears on your government-issued ID. This is crucial for:

  • Examination Documentation: The name you use will appear on all documentation provided after the exam.
  • Licensing Reports: Accurate information is essential for your licensing agency.

If you discover any discrepancies in your personal information, contact Pearson VUE immediately to make corrections.

Exam Scheduling and Availability

Appointment Scheduling

You can schedule your exam up to one calendar day before the desired test date, subject to availability. To secure your preferred slot:

  • Online Scheduling: Available through the Pearson VUE website.
  • Phone Scheduling: Reach out to customer service.

Cancellation and Rescheduling Policies

To avoid penalties, cancellations or rescheduling must be completed at least two full calendar days before the test date. The deadlines for various appointment days are as follows:

Appointment DayCancellation/Rescheduling Deadline
MondayThe Friday before by midnight
TuesdayThe Saturday before by midnight
WednesdayThe Sunday before by midnight
ThursdayThe Monday before by midnight
FridayThe Tuesday before by midnight
SaturdayThe Wednesday before by midnight
SundayThe Thursday before by midnight

Candidates can manage their appointments online (self-service) without incurring any penalties if done before the midnight deadline.

Customer Service Hours:

  • Monday–Friday: 7:00 a.m. – 10:00 p.m. CT
  • Saturday: 7:00 a.m. – 4:00 p.m. CT
  • Sunday: 9:00 a.m. – 3:00 p.m. CT
  • Closed: Local holidays

Additional Resources

For further assistance or inquiries about Florida DBPR testing, candidates can contact Pearson VUE customer service or visit their official website for up-to-date information and resources.

Conclusion

Understanding the scheduling, cancellation, and rescheduling policies is essential for a smooth examination process. By adhering to these guidelines and verifying your personal information, you can ensure a seamless experience as you pursue your professional licensing through the Florida Department of Business and Professional Regulation.

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