Comprehensive Guide to Dell Technologies Proven Professional Program

Overview of Exam Resources and Preparation

The Dell Technologies Proven Professional Program is a prestigious certification pathway designed to validate your expertise in Dell Technologies solutions. This guide provides an in-depth look at the exam resources, policies, and procedures to help you prepare effectively and achieve your certification goals.

Exam Descriptions and Resources

Dell Technologies offers a variety of certification exams that are essential for professionals seeking to demonstrate their proficiency with Dell Technologies solutions. These exams are available in two formats:

1. Proctored Exams: Administered through Pearson VUE testing centers and OnVUE online proctoring, these exams are monitored to ensure the integrity of the testing environment.
2. Unproctored Achievement and Practice Tests: Available online 24/7, these web-based exams help you assess your readiness. They are timed and must be completed within 30 days of purchase.

Pro Tip: Review the specific exam description and recommended training resources available on the Dell Technologies website before scheduling your exam. This preparation will ensure you are familiar with the exam objectives and format.

Candidate Agreement and Program Policies

Before scheduling your Dell Technologies Proven Professional exam, you must agree to the candidate terms and conditions. These are presented during the exam registration process. It is crucial to thoroughly read and understand the Candidate Agreement and Program Policies (PDF) to ensure compliance with all regulations.

Cancellation and No-Show Policies

Should you need to cancel or reschedule your exam, please be aware of the following policies:

• Cancellation within 24 hours: A same-day forfeit fee will be applied.
• No-Shows: Full exam fees are charged if you do not attend your scheduled exam.

Understanding these policies helps avoid unnecessary costs and ensures a smooth exam experience.

Exam Day Expectations

On Exam Day:

• Pearson VUE Test Center: Arrive early to allow time for check-in and identity verification.
• Online Proctoring (OnVUE): Ensure you have a quiet, well-lit environment and a computer that meets the technical requirements specified by Dell Technologies.

Interactive Checklist: Download our pre-exam checklist to ensure you are fully prepared for exam day.

Exam Retake Policy

If you do not pass your exam on the first attempt, the retake policy is as follows:

• First Attempt: Wait 7 days before retaking the exam.
• Second Attempt: Wait at least 2 weeks (14 days) for additional attempts.
• Certification Track Requirement: If you need to retake an exam to fulfill certification requirements, you may do so after 3 months.

Managing Your Credentials

After taking your exam, you will receive an email from Dell Learning within 72 hours with instructions on how to access your results through your CertTracker account. This account provides details on your exam performance and certification status.

Exam Accommodations

Dell Technologies is committed to providing equal opportunities for all candidates. If you require special accommodations such as comfort aids or support for English as a Second Language, you can request these accommodations here.

Exam Security and Integrity

Dell Technologies prioritizes the security and validity of its certifications. To ensure this:

• Immediate Scoring: All exams are computer-scored instantly upon completion, and a provisional score report is provided.
• Final Score and Statistical Analysis: Final scores are available in your CertTracker account after a statistical analysis. This process includes checks for the use of non-approved materials. If any security issues are identified, you will be notified, and your exam results may be invalidated.

Expert Insight: According to Dell Technologies, maintaining exam integrity is crucial for preserving the value of the certification. This rigorous process helps uphold the high standards associated with the Dell Technologies Proven Professional program.