Proctored Exams

Fitch Learning Certification Scheduling and Exam Policies

Fitch Learning stands at the forefront of professional development for the Financial Services industry, offering a range of certifications and exams designed to enhance knowledge, skills, and professional conduct. As a global leader in education and certification, Fitch Learning ensures that its processes are streamlined and accessible for candidates around the world. Here’s what you need to know about scheduling, rescheduling, and taking your Fitch Learning exam.

Scheduling and Rescheduling Your Exam

To manage your Fitch Learning certification exam, use the unique link provided in your welcome email to log into your Fitch account. From here, you can schedule, reschedule, or cancel your exam appointment. For any queries or technical issues, contact Fitch Learning support at support@fitchlearning.zendesk.com.

Online Exam Option

Fitch Learning offers the convenience of taking your exam from the comfort of your home or office. When prompted, select the ‘Online at my home or office’ option to utilize OnVUE online proctoring. This option allows you to take your exam remotely while ensuring the integrity and security of the testing process.

Reschedule and Cancellation Policy

To avoid losing your test fee, you must reschedule or cancel your exam appointment at least 14 calendar days before the scheduled date. Cancellations made within the 14-day window are not permitted. For any exceptional circumstances or additional information, please contact Fitch Learning directly.

Exam Day Check-In Procedures

On the day of your exam, be prepared to adhere to the following check-in procedures to ensure a smooth and secure testing experience:

  • Personal Belongings: You are not allowed to bring personal items into the test room. This includes mobile phones, electronic devices, books, notes, calculators (a basic on-screen calculator will be provided), and any food or drink. All personal belongings must be stored in a secure area, such as a locker in the waiting area, as directed by the test center staff.
  • Security Checks: The Test Administrator will perform several security checks before allowing you to enter the exam room:
    • Outdoor Clothing: You may need to remove and store your outer clothing. If you choose to keep it with you, it will be visually inspected or you may need to demonstrate that there are no items in the pockets.
    • Body Inspection: You might be asked to pat yourself down or turn out your pockets to ensure no prohibited items are hidden.
    • Sleeves and Ties: You may be required to roll up your sleeves or lift your tie to show there are no concealed items.
    • Visual Inspection: The administrator may also inspect items such as reading glasses and jewelry to ensure they do not contain any hidden materials.

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