Proctored Exams

IOS (Industrial/Organizational Solutions), Inc.: Streamlining Public Safety Personnel Selection

About IOS (Industrial/Organizational Solutions), Inc.

Since its inception in 1997, IOS (Industrial/Organizational Solutions), Inc. has been a leading human resources consulting firm specializing in personnel selection for public safety agencies. Incorporated under the laws of Illinois, IOS provides expert consulting services and comprehensive examination solutions to ensure optimal hiring and promotion processes within the public safety sector. With a focus on developing, validating, and implementing rigorous entry-level and promotional assessments, IOS is a trusted partner in enhancing the quality and effectiveness of public safety personnel selection.

Introducing the IOS REACH™ Program

The IOS REACH™ Program, in collaboration with Pearson VUE, revolutionizes how public safety agencies conduct recruitment and testing. This innovative program allows agencies to access a nationwide network of testing centers, enabling candidates to take their exams conveniently at any Pearson VUE location across the country.

Key Benefits of the IOS REACH™ Program:

  • National Reach: Candidates can test at Pearson VUE centers nationwide, increasing accessibility and convenience.
  • Flexible Scheduling: Candidates can choose exam times that fit their personal schedules, within available slots.

Watch our instructional video to see how the IOS REACH™ Program can facilitate a smooth and accessible testing experience from anywhere.

How to Schedule and Take Your Test

Step 1: Register with IOS

Before scheduling your exam, ensure you are registered with IOS. Once registered, you will receive detailed instructions via email on how to schedule your exam through Pearson VUE.

Step 2: Confirm Agency Participation

If you’re interested in applying to a public safety agency that uses IOS for testing, check if the agency participates in the REACH™ program. If not listed, contact the agency to express your interest in their adoption of the IOS REACH™ program and Pearson VUE’s national testing capabilities.

Step 3: Scheduling Your Exam

  • Appointments: You can schedule your exam up to 24 hours in advance, subject to availability. To book or reschedule, use the Pearson VUE system with the candidate ID provided in your confirmation email.
  • Rescheduling Policy: To avoid forfeiture of your exam fee, reschedule or cancel your appointment with more than 24 hours’ notice.

For any issues regarding scheduling or if you did not receive your candidate ID, please contact IOS at info@iosolutions.org with “REACH Program Inquiry” as the subject line.

Identification Requirements for Testing

On the day of your exam, it is critical to present valid identification. Ensure your ID complies with the following:

  • Matching Information: The name on your ID must exactly match the name used during registration.
  • Valid Forms of ID: Accepted IDs include:
    • Passport
    • Driver’s License
    • Military ID (including those for spouses and dependents)
    • National/State ID Card
    • Alien Registration Card (Green Card, Permanent Resident Card, Visa)
    • Government-Issued ID (in local language with non-Roman characters if issued in the testing country)

Note: Expired IDs or those without a visible signature require supplemental documentation. Exceptions must be pre-approved by Pearson VUE customer service at least three business days before your exam.

Testing at Military Bases

Pearson VUE offers IOS exams at select military bases globally. View available locations and schedule your exam online or contact Pearson VUE’s Call Center at 888-204-6289. Locations are categorized by region, with specific details available for both domestic and overseas military installations.

Test Preparation Resources

Prepare effectively for your exam with IOS’s study aids and practice materials. Visit iosolutions.com/recruitment-application-testing-services for online practice exams and other valuable resources.

Explore Job Opportunities

Interested in positions with agencies using IOS’s services? Check out the latest job listings and agency participation in the REACH™ program at iosolutions.com/recruitment-application-testing-services. For a comprehensive list of participating agencies, visit recruitment.iosolutions.com/Online-Job-Applications/REACH-Program.

Conclusion

IOS (Industrial/Organizational Solutions), Inc. continues to lead in transforming public safety personnel selection through its innovative REACH™ program and comprehensive testing solutions. For detailed information and assistance, visit the IOS website or contact their support team.

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