Pegasystems Certified Professional Programs: Your Guide to Certification Success

Introduction

Pega Academy™ has established a global network of thousands of certified professionals dedicated to maximizing the potential of Pega solutions. The Pegasystems Certified Professional Programs are designed to validate the skills and knowledge required to effectively implement and manage Pega systems. By obtaining certification, professionals demonstrate their ability to contribute significantly to successful Pega implementations.

Overview of Certification Exams

New Certification Exams for 2023

Pegasystems offers a range of certification exams tailored to various roles and expertise levels. Each certification validates specific skills and knowledge critical for roles in Pega implementations:

• Certified Pega Lead System Architect ’23 (PEGACPLSA23V1): Designed for senior architects who lead complex Pega projects.
• Certified Pega Customer Service Developer ’23 (PEGACPCSD23V1): Focuses on developing solutions to enhance customer service operations.
• Certified Pega Business Architect ’23 (PEGACPBA23V1): Targets professionals who align business goals with Pega solutions.
• Certified Pega System Architect ’23 (PEGACPSA23V1): For those who design and implement Pega applications.
• Certified Pega Senior System Architect ’23 (PEGACPSSA23V1): Intended for experienced architects involved in advanced system designs.
• Certified Pega Decisioning Consultant ‘23 (PEGACPDC23V1): Focuses on leveraging Pega’s decisioning tools for strategic insights.
• Certified Pega Data Scientist ’23 (PEGACPDS23V1): For professionals specializing in data analytics and insights using Pega.

Scheduling Your Exam

How to Register and Schedule

1. Create a Pearson VUE Account: First-time candidates must set up an account on Pearson VUE.
2. Appointment Scheduling: Exams can be scheduled up to one business day in advance. Choose from available dates and times based on your preference and availability.

Online Proctoring:

• Availability: Most countries offer online proctored exams through OnVUE.
• Requirements: You will need a reliable internet connection, a webcam, and audio capabilities. Exams are administered in English, and a Pearson VUE proctor will monitor the test remotely.

For detailed requirements and policies, visit the OnVUE exam delivery page.

Exam Preparation

Enhancing Your Skills

Pega Academy provides comprehensive preparation programs designed and delivered by certified experts. These programs cover all necessary knowledge areas and skills required for certification. To explore available resources and courses, visit the Pega Academy Certification Path page.

Practice Tests: Take advantage of practice tests to familiarize yourself with the exam format and question types.

Retake and Rescheduling Policies

What You Need to Know

• Retake Policy: You must wait at least 3 calendar days before retaking an exam. After the second attempt, a 14-day waiting period is required for a third attempt.
• Attempts Limit: Each exam can be attempted up to three times within a 12-month period. For example, if you take the exam on May 1, you have until April 30 of the following year to make two additional attempts.
• Fees: The full exam fee is required for each attempt.

Certification Certificates

Accessing Your Certification

Upon passing the exam, your certification will appear in your Pega profile within 5 business days. To download a PDF copy of your certificate:

1. Log in to your Pega Profile.
2. Click on your certification badge.
3. Use the download button to retrieve your certificate.

Ensure that the email address used in your Pearson VUE account matches one of the emails in your Pega account to access your certificate. For further assistance, consult the Certification FAQs.

Non-Disclosure Agreement (NDA)

Important Compliance Information

• Acceptance Required: You must accept the Non-Disclosure Agreement (NDA) to start the exam. You have up to 5 minutes of your total exam time to review and accept this agreement.
• Failure to Accept: If you do not accept the NDA, your exam session will be terminated immediately.

For a detailed review of the NDA, refer to the guidelines provided before the exam.

Conclusion

Achieving Pegasystems certification is a testament to your expertise and commitment in utilizing Pega solutions effectively. By following the outlined steps for registration, preparation, and adherence to policies, you can enhance your professional capabilities and contribute to successful Pega implementations.